Returns & Exchanges

At SewingMachine, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. Simply ensure your garments have all original tags attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to prevent damage during transit.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.